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For new players, there is a welcome bonus, while regular promo deals are available for regular depositors. The player from Germany faced a problem with SlotLounge after his account was reset due to an alleged violation of the ‘maximum bet on bonus games’ rule, despite believing he had followed the rules. He requested clarification on the issue as he could not identify any errors in his lengthy gaming history. After reviewing the submitted evidence, it was concluded that he had placed bets exceeding the maximum limit on three occasions while the bonus was active, resulting in an unfair advantage. Consequently, the complaint was rejected, and the player was informed that no assistance could be provided in recovering his winnings. The player from Australia faces difficulties withdrawing his winnings of $7500 after multiple attempts.
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Only bank accounts, bank cards, e-wallets, or other payment methods that are registered in your own name may be used to make deposits. Your winnings will be seized and the initial deposit will be sent back to the payment account owner if we find that you have broken this rule during the security checks. Lost money placed into third-party accounts is not the Company’s responsibility. The online casino operates under a legitimate international license, allowing it to engage in online gambling activities legally. It’s clear that maintaining fairness in gameplay is a fundamental aspect of any casino’s success.
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The casino has a great selection of games from top software providers, a generous welcome bonus and other promotions, a mobile-friendly platform, a VIP program, and a 24/7 customer support team. It is owned by Hollycorn NV and is licensed by the Government of Curacao. The casino has a very impressive selection of almost 5,000 top-rated games from over 149 leading software developers. Our team of experts have prepared an comprehensive review of SlotLounge Casino 2025.
Due to the lack of communication, the complaint was closed at that time, but the player could reopen it in the future if desired. Slotlounge Casino has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization. In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
And quality gaming begins with choosing the right partners – that’s why we’ve collected 20,000+ games from 135+ providers, including BetterLive, Playson, 3oaks, and BGaming. Our library spans every popular category from classic slots and table games to live dealer sessions and instant win titles. Feel free to find more HERE or our article about complaint processes with regulators HERE.
11.4 Please be aware that, even in countries that are accepted, the casino cannot guarantee that credit card payments will be processed successfully in every situation. This is because credit card-issuing banks have the right to refuse or reject such transactions at their own discretion. Only 36 out of 37 available numbers are covered when betting on black or red. If you create, SlotLounge Casino hold, or use more than one (1) account (henceforth referred to as a “Duplicate”), the relevant Violations Policy will terminate the account or accounts in violation of that rule and void any payments to you. In accordance with the Violations Policy, the Casino will fully return any bonuses or profits obtained during the playthrough using a duplicate account.